FAQ - Account & Billing - Wondershare DemoAir


Follow the guide below to see how to use Wondershare DemoAir.
Account and Billing
  • Account and Billing

Account and Billing

1. What is the difference between the paid version and free version of Wondershare DemoAir?

The free version of Wondershare DemoAir includes all the same features as the paid version. The only difference is the time of recording. The free version allows 5 minutes of recording length per video, and the paid version allows unlimited recording time. For a full comparison of our plans, please check the pricing page

2. Can DemoAir be used for free?

DemoAir supports a permanent free trial, but free users do not enjoy free technical support, and there are 5 minutes recording length per video. If you want to get unlimited recording time, you need to purchase. The purchase address is here.

3. How can I get a refund?

Please submit a refund request to our support team via the link below. Our support team will help process the refund for you:


4. How can I sign in with a different account?

First, click the Wondershare DemoAir icon in the top right corner of your Chrome extension list. Then click sign in with WSID.

sigh in different account

Then you can choose other accounts to login with DemoAir Extension. Like Google, Facebook, Twitter and Apple ID.

sign in other account